GENERAL TERMS AND CONDITIONS FOR TRADE FAIR VISITORS
These General Terms and Conditions (hereinafter referred to as “GTC”) govern the online sale of goods and services, in particular online tickets, by Messen CMW Peter Lindpointner GmbH & CO KG to exhibitors and visitors (hereinafter referred to as “Customer”).
Where specific provisions apply to certain groups of customers, this is expressly stated. The GTC shall apply in the version valid at the time of the order.
Exhibitors are advised that additional GTC for exhibitors of Messen CMW Peter Lindpointner GmbH & CO KG may apply. Customers purchasing online tickets via the present ticket platform are therefore responsible for informing themselves about any additional applicable GTC.
If the Customer is a natural person, he/she confirms that he/she is of legal age at the time of placing the order.
1. GENERAL
These GTC apply to the sale of tickets for events organized by Messen CMW Peter Lindpointner GmbH & Co KG itself.
The data and information on events published on the website and in mailings serve as preliminary information for interested parties.
The Customer declares that, based on the information provided (website of Messen CMW Peter Lindpointner GmbH & Co KG at www.cmw.at
and any linked information), he/she has informed himself/herself prior to purchasing the online ticket about the organizer, venue, type of event, youth protection regulations, program, as well as time and duration of the event, and that the event is suitable for his/her purposes.
2. AGE RESTRICTION
Admission to the wine fairs without a legal guardian is only permitted from the age of 18.
3. SERVICES INCLUDED IN THE FAIR TICKET
Information on the services included in the online ticket can be found by the Customer at www.cmw.at
under the respective fair in the sections “Visit” or “Admission Prices”.
4. RIGHT OF WITHDRAWAL / CANCELLATION
All online bookings via the present ticket platform are binding. A purchase contract is concluded upon successful completion of the payment process. Pursuant to § 18 para. 1 no. 10 of the Austrian Distance and Off-Premises Contracts Act (FAGG), there is no right of withdrawal for the purchase of tickets for events with a fixed date or period. Cancellation or any other contractual right of withdrawal is therefore excluded.
Mandatory statutory remedies remain unaffected.
5. PAYMENT
Payment for tickets is made by credit card or instant bank transfer and is only possible if the buyer has a valid credit card (Visa or MasterCard) or provides the required data for instant bank transfer.
The charged amount consists of the price of the admission ticket(s) (including any sales fee) and the processing fee. Each admission ticket only becomes valid after full payment.
If the name of the buyer and the credit card holder differ, Messen CMW Peter Lindpointner GmbH & Co KG reserves the right to reject the conclusion of the contract or to cancel the order at its own discretion and without prior consultation (purchase price will be refunded).
6. NOTICE ON DATA TRANSFER FOR DISCOUNTED OR FREE ADMISSION
Visitors who receive a voucher code from an exhibitor for a 50% discounted or free admission agree that the personal data provided during the ticket booking process will be passed on to the respective exhibitor.
At a minimum, the e-mail address will always be transferred, as delivery of the online ticket is technically not possible without it.
The data transfer is carried out for billing, allocation and contact purposes, as the exhibitor bears the admission costs for the respective visitor. The exhibitor is entitled to contact the visitor after the fair, in particular to inform them about their products and services.
7. SPECIAL PROVISIONS FOR ORDERS BY EXHIBITORS
Exhibitors who wish to distribute the tickets ordered by them to selected persons may order any number of voucher codes from Messen CMW Peter Lindpointner GmbH & Co KG, which can then be forwarded to the selected persons and used to print online tickets.
In this case, billing shall be carried out after evaluation of the validated admission tickets and invoicing by Messen CMW Peter Lindpointner GmbH & Co KG.
Messen CMW Peter Lindpointner GmbH & Co KG reserves the right to conclude deviating agreements with customers falling under this section.
8. DELIVERY, USE
Online tickets are delivered by e-mail via a link through which the electronic admission ticket can be accessed. One e-mail is sent per online ticket.
The ticket must be printed by the Customer (print@home ticket) or stored on a smartphone and presented at the entrance to the event. Admission is only possible if the ticket can be presented clearly legible. If the ticket is not available or illegible, the ticket price already paid will not be refunded.
Messen CMW Peter Lindpointner GmbH & Co KG assumes no liability for the loss of a printed ticket or for data loss of an already transmitted online ticket that makes printing impossible, unless the data loss is attributable to fault on the part of Messen CMW Peter Lindpointner GmbH & Co KG.
Customers are requested not to make print@home tickets or voucher codes accessible to third parties and to keep them carefully. Admission is based on the “first entry” principle: the ticket that is first accepted with its unique identification is valid. Subsequent tickets with the same identification are automatically invalidated. Abuse of admission authorizations will be prosecuted; alterations and copies are prohibited. In the event of altered or improperly used admission authorizations, Messen CMW Peter Lindpointner GmbH & Co KG expressly reserves the right to deny access to the event. No liability is assumed for any resulting additional costs or inconveniences.
9. HOUSE RULES
By purchasing an admission ticket, the Customer submits to the house rules of the respective event venue as well as the instructions of the organizer. The applicable house rules can always be found on the website of the venue operator. This includes, among other things, dog bans or restrictions, smoking bans, etc.
10. REFUSAL OF ADMISSION
If a trade fair visitor has been banned from the venue in the past, admission to the fair will be refused on site despite online registration. In this case, the ticket price will be refunded on site.
11. CANCELLATION / CHANGES TO THE EVENT, REFUNDS
As a voluntary service, Messen CMW Peter Lindpointner GmbH & Co KG reserves the right, in the event of cancellation, postponement or any other change to an event, to notify customers who have purchased admission tickets for this event electronically by e-mail or by post, provided that the relevant contact details are available.
12. DATA PROTECTION
The processing of personal data by the organizer is carried out in accordance with the applicable data protection regulations, in particular Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 (General Data Protection Regulation – GDPR) and the Austrian Data Protection Act (DSG).
Details on the processing of personal data, in particular the specific purposes of processing and legal bases, can be found in the privacy policy for visitors.
13. IMAGE RECORDINGS
The Customer acknowledges that image recordings may occasionally be made at events and subsequently used by Messen CMW Peter Lindpointner GmbH & Co KG (television broadcasts, photos, videos, etc.).
The Customer expressly consents that recordings made of him/her during or in connection with the event may be evaluated and used by Messen CMW Peter Lindpointner GmbH & Co KG, in particular for commercial purposes, free of charge, without temporal or spatial restriction, by means of any current or future technical process, provided that such use does not unduly infringe the Customer’s personal interests.
14. RESALE
The resale of admission tickets for commercial purposes, as well as of personalized tickets or tickets for which discounts, reductions, free tickets or rebates have been granted, in particular via so-called secondary ticket and auction platforms such as eBay or willhaben.at, is only permitted with the written consent of Messen CMW Peter Lindpointner GmbH & Co KG.
If unauthorized resale is detected, the ticket shall immediately lose its validity. Messen CMW Peter Lindpointner GmbH & Co KG expressly reserves the right to take further legal action.
15. JURISDICTION, GOVERNING LAW
For business customers, the exclusive place of jurisdiction shall be the court of competent jurisdiction in Vöcklabruck. For consumer transactions, the locally and materially competent court shall apply.
All disputes arising out of or in connection with this contract, as well as its conclusion, shall be governed exclusively by Austrian law, excluding its conflict-of-law rules and the UN Convention on Contracts for the International Sale of Goods.
Innerschwand am Mondsee, 07.01.2026.
